Effective Date: 10/28/2024
At Rewindd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website and services. By accessing or using Rewindd’s services, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information
We collect personal information you provide directly to us when you register an account, make a purchase, or interact with customer support. This may include:
- Name
- Email address
- Payment details
- Contact information
- Other relevant details for account setup or support purposes
Usage Data
When you use Rewindd’s services, we collect information on how our services are accessed and used, which may include:
- IP address
- Browser type and version
- Pages of our site visited and time spent on each
- Device identifiers and diagnostic data
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to gather information about your interactions with our website. You can manage cookie settings in your browser, but this may affect the functionality of some features on our site.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and manage payments
- Improve, personalize, and enhance user experiences
- Provide customer support and troubleshoot issues
- Communicate with you about updates, offers, and news about Rewindd (you can opt out of these communications at any time)
- Ensure compliance with applicable laws, prevent fraud, and enhance security
3. Sharing of Your Information
We do not sell your personal information. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, cloud hosting services, and data analytics providers. These providers are required to protect your data and may only use it as directed by us.
- Legal Compliance: We may disclose your information if required by law or to protect the rights, property, and safety of Rewindd, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Security of Your Information
We use industry-standard security measures to protect your personal information, including encryption and secure network architecture. Despite these efforts, no method of data transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your information
- Restrict or object to the processing of your data
- Withdraw consent where you have previously provided it
- Request a copy of your information in a portable format
To exercise any of these rights, please contact us at [Your Support Email]. We may need to verify your identity before processing your request.
6. Retention of Data
We retain your personal information only as long as necessary to provide you with services and fulfill the purposes outlined in this policy. If you close your account or request deletion, we will retain and use your data only as needed to comply with legal obligations, resolve disputes, and enforce agreements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please contact us at:
Rewindd Customer Service
Email: [email protected]
Client Portal: https://my.rewindd.net/